Support
Helpdesk
Tickets with a queue, status, priority, SLA, replies, and tags, plus a public submit form.
Run a ticket queue with status, priority, SLA, replies, and tags. People can submit on a public form; the queue stays private.
It is for the support person who already lives in the inbox.
Tickets sit on a private croft, behind company login. Submit can be public; the queue is not.
The prompt
Build me a helpdesk on Croft with a public ticket submit form. Let me run a queue with status, priority, SLA, replies, and tags, and let people submit a ticket without a login.
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